Call Accounting Software System

What is Call Accounting Software?

Call Accounting software systems monitor and report telecommunication activity. Call Tracking Software collects incoming and outgoing telephone data generated by your phone switch and is used to control operation expenses, distribute costs and increase employee productivity. Call Detail Recording (CDR), Station Message Detail Recording (SMDR) or telephone data collected typically includes date, time, call duration, calling/destination parties, call authorization, account code and line/trunk information. Call Management Software uses this data to provide cost, caller identification, location information and more for report summary and detail generation.

Hospitality Organizations use call accounting software to generate revenue or recover costs from client/customer telephone activity.

Professionals Businesses use call accounting software for client/customer billing, employee misuse and abuse, cost distribution, monitoring line/trunk usage.

CASH Call Accounting System